Shipping & Returns

Shipping Information

Adventure Products offers reliable and affordable shipping options for all your climbing equipment needs. We understand the importance of timely delivery and take great care in packaging your order securely. Our shipping costs are calculated based on weight and location, and we offer free shipping on orders over $100. Please allow 1-3 business days for processing your order. If you have any questions regarding shipping, please don't hesitate to contact our customer support team at support@adventureproducts.com.

Return & Exchange Policy

At Adventure Products, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer easy returns and exchanges within 30 days of purchase. Please contact us at returns@adventureproducts.com to initiate a return or exchange. All returned items must be in new and unused condition with all original tags and packaging intact. Please note that shipping costs for returns and exchanges are the responsibility of the customer, unless the item received was defective or incorrect. Refunds will be issued to the original payment method within 5-7 business days of receiving the returned item.